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M3 Playbook > Phase 2: Selection

Phase 2: Selection

Recommended Actions

Program Management

Workforce, Organization, and Stakeholders

Technology

Process and Service Delivery

Phase 2 Examples:

M3 Examples MAX Page

Phase 2 Documentation

The following documentation is typically developed during Phase 2. Agencies purchasing only transaction processing services will identify activities and examples for their project using the Services Tailoring Guide.

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